Phone A Ride

(PDF, 395KB)

Spanish Version

(PDF, 481KB)

The Phone-a-Ride transportation program is a service offered to South Gate residents 62+ years old or disabled (proof of residency and disability required). Registration fee is $10 per year. You receive 26 one-way trips per month for $1 per trip. Service is available for medical transportation and for local grocery trips in South Gate. Peak times are between 1:00 pm and 6:00 pm, please call at least 24 hours in advance to reserve a trip if you need to travel during these hours.

Participants may be accompanied by a care-giver. Phone-a-Ride is not intended for trips to work or school. Those enrolled in the Phone-a-Ride program receive free trips on the GATE bus system.

The City of South Gate will provide reasonable accommodation requests in accordance with the Department of Transportation guidelines (DOT, 37.3). The City of South Gate will provide assistance to those passengers who need assistance beyond the curb in order to use the service unless such assistance in a fundamental alteration or direct threat.

Requests can be made by contacting the Transit Office at
(323) 563-5754, or by E-mail, Transit@sogate.org

Transportation Outside South Gate

Transportation outside of South Gate City Limits are limited to the following approved list of satellite locations (locations subject to change):

• Mission Professional Offices
  3100 Florence Avenue
  Huntington Park, CA 90255
• Medical Offices
  4566 E Florence Avenue
  Bell/Cudahy, CA 90201
• Medical Offices
  5101 Florence Avenue
  Bell/Cudahy, CA 90201
• Medical Offices
  6001 Clara Street
  Bell Gardens, CA 90201
• Bell Gardens Pharmacy
  7625 Eastern Avenue
  Bell Gardens, CA 90201
• Davita Premier Dialysis Center
  7612 Atlantic Avenue
  Cudahy, CA 90201
• Kaiser Permanente
  7825 Atlantic Avenue
  Cudahy, CA 90201
• Rancho Los Amigos Medical Center
  7601 E Imperial Highway
  Downey, CA 90242
• Medical Offices
  10800 Paramount Boulevard
  Downey, CA 90241
• PIH (formerly Downey Regional) Medical Center
  11500 Brookshire Avenue
  (And associated medical facilities within 2 blocks)
  Downey, CA 90241
• Kaiser Permanente
  9333 - 9449 Imperial Highway
  (Including 12200 Bellflower Boulevard)
  Downey, CA 90242
• Kaiser Permanente
  9333 - 9400 Rosecrans Avenue and 14371 Clark Avenue
  Bellflower, CA 90706
• Davita Inc., Dialysis Center
  4345 E Imperial Highway
  Lynwood, CA 90262
• Davita Kidney Dialysis Center
  3600 Martin Luther King Jr. Boulevard
  Lynwood, CA 90262
• St. Francis Hospital
  3630 E Imperial Highway
  (And associated medical facilities within 2 blocks)
  Lynwood, CA 90262
• Martin Luther King Medical Center
  1670 E 120th Street
  Los Angeles, CA 90059
  Formerly at 12021 Wilmington Avenue

Concerns & Complaints

All concerns and complaints regarding transportation service must be directed to the City of South Gate. An online version of the complaint form is available by clicking here. You may also file your complaint by contacting us at (323) 563-5754, or by e-mail, Transit@sogate.org. Be sure to provide as many details of the trip as possible, including, operator number, cab number, day and time of travel, phone number from which the trip was placed, and pick-up as well as drop-off addresses.

Additional ride request

Supplemental rides may be requested for approved temporary additional medical trips. (subject to verification). Click here for additional ride request form.

To register, please visit the Transportation Services counter at the Sports Center:
9520 Hildreth Avenue, South Gate, CA 90280

Helpful Downloads

• Phone-A-Ride Information Sheet / Detalles del programa(PDF, 493KB)
  
• Phone-A-Ride Frequently Asked Questions(PDF, 341KB)
• Phone-A-Ride Preguntas Frequentes(PDF, 350KB)