What is a TAP card and why do I need one?
Metro no longer issues stickers. Everyone wishing to purchase a monthly fare is required to obtain a Transit Access Pass (TAP) card. TAP cards can be electronically loaded with your monthly fare at the Transit Office 9520 Hildreth Avenue. Please call 323-563-5754 for more information.
How do I purchase my monthly bus fare through the City of South Gate?
South Gate residents with eligible bus passes (Reduced Fare TAP cards) may purchase their monthly bus fare at the Transit Office (9520 Hildreth Avenue) by presenting their South Gate METRO card and bus pass (TAP card). Eligible passes include Senior/Disabled, K-12 and College/Vocational passes. General fare passes are not sold at the Transit Office. Please call 323-563-5754 for more information.
How do I obtain a South Gate METRO Card?
Bring a valid picture ID and utility bill with your name and address to the Transit Office (9520 Hildreth Avenue). For K-12 students bring any recent correspondence with the student’s name printed on it (Example: Report Card containing name and address). Please call 323-563-5754 for more information.
When can I purchase a monthly fare?
You may purchase your monthly fare Monday - Friday, Noon - 6 p.m., and 1st and last Saturday of every month from Noon - 3 p.m. Passes are good for 30 days from the first use on the bus. Please call 323-563-5754 for more information.
My tap card is not working. What can I do?
If your TAP card is not working properly contact Metro Customer Service by calling 866-827-8646, and speak to someone regarding your reduced bus pass. Please keep your receipt as proof of purchase.
Do I have to be present to purchase my bus pass?
You are not required to be present to purchase your monthly fare. Someone else may purchase your pass by presenting your valid South Gate METRO Card and TAP card. Call 323-563-5754 to learn more.
Will the fare price change when I begin using a TAP card?
For residents of South Gate the fare price will remain the same: Senior / Disabled $10, K-12 Students $17, College / Vocational $25. To find out more please call 323-563-5754.
Can I buy more than 1 month?
You can load up to 6 months of fare on your TAP card. Call 323-563-5754 to find out more.