Phone A Ride


The City of South gate offers its residents 62 years of age and older or who are permanently disabled a service that allows them to obtain transportation around the city for a minimal fee (there are exceptions to certain medical facilities outside the city).  This service is not provided for those capable of transporting themselves or for trips to and from their place of employment or school.

Registration fee is $10 per year. You receive 26 one-way trips per month for $1 per trip. Service is available for medical transportation and for local grocery trips in South Gate. Peak times are between 1:00 pm and 6:00 pm, please call at least 24 hours in advance to reserve a trip if you need to travel during these hours.

Participants may be accompanied by a caregiver. Phone-A-Ride is NOT intended for trips to WORK or SCHOOL. Those enrolled in the Phone-A-Ride program receive free trips on the Get Around Town Express (The GATE) bus system.

The City of South Gate will provide reasonable accommodation requests in accordance with the Department of Transportation guidelines (DOT, 37.3). The City of South Gate will provide assistance to those passengers who need assistance beyond the curb in order to use the service unless such assistance in a fundamental alteration or direct threat.

Requests can be made by contacting the Transit Office at
(323) 563-5754, or by E-mail,

Transportation Outside South Gate

Transportation outside of South Gate City Limits are limited to the following approved list of satellite locations (locations subject to change):

  • Mission Professional Offices
    3100 Florence Avenue
    Huntington Park, CA 90255
  • Medical Offices
    4566 E Florence Avenue
    Bell/Cudahy, CA 90201
  • Medical Offices
    5101 Florence Avenue
    Bell/Cudahy, CA 90201
  • Medical Offices
    6001 Clara Street
    Bell Gardens, CA 90201
  • Bell Gardens Pharmacy
    7625 Eastern Avenue
    Bell Gardens, CA 90201
  • Davita Premier Dialysis Center
    7612 Atlantic Avenue
    Cudahy, CA 90201
  • Kaiser Permanente
    7825 Atlantic Avenue
    Cudahy, CA 90201
  • Rancho Los Amigos Medical Center
    7601 E Imperial Highway
    Downey, CA 90242
  • Medical Offices
    10800 Paramount Boulevard
    Downey, CA 90241
  • PIH (formerly Downey Regional) Medical Center
    11500 Brookshire Avenue
    (And associated medical facilities within 2 blocks)
    Downey, CA 90241
  • Kaiser Permanente
    9333 - 9449 Imperial Highway
    (Including 12200 Bellflower Boulevard)
    Downey, CA 90242
  • Kaiser Permanente
    9333 - 9400 Rosecrans Avenue and 14371 Clark Avenue
    Bellflower, CA 90706
  • Davita Inc., Dialysis Center
    4345 E Imperial Highway
    Lynwood, CA 90262
  • Davita Kidney Dialysis Center
    3600 Martin Luther King Jr. Boulevard
    Lynwood, CA 90262
  • St. Francis Hospital
    3630 E Imperial Highway
    (And associated medical facilities within 2 blocks)
    Lynwood, CA 90262
  • Martin Luther King Medical Center
    1670 E 120th Street
    Los Angeles, CA 90059
    Formerly at 12021 Wilmington Avenue

Concerns & Complaints

All concerns and complaints regarding transportation service must be directed to the City of South Gate. An online version of the complaint form is available by clicking here(PDF, 13KB). You may also file your complaint by contacting us at (323) 563-5754, or by e-mail, Be sure to provide as much information of the trip as possible, including, operator number, cab number, day and time of travel, phone number from which the trip was placed, pick-up and drop-off addresses.

Additional ride request

Supplemental rides may be requested for additional medical trips. (subject to verification). Click here(PDF, 222KB) for additional ride request form.

To register, please visit the Transportation Services counter at the Sports Center:
9520 Hildreth Avenue, South Gate, CA 90280

Helpful Downloads


What do I need to present in order to register for the Phone-A-Ride program?

Registrants 62 years and older must present a valid state issued photo ID and 2 proof of residency. Acceptable proof includes a utility bill or correspondence from medical providers, school or government agencies containing registrant’s name and South Gate address in printed form. Disabled residents must provide the same documents plus proof of disability. Handwritten documents are NOT accepted. Please call 323-563-5754 for more information.

What days can I register?

Enrollment is available Monday - Friday, 12:30 P.M. - 5:30 P.M. You are encouraged to make an appointment by calling 323-563-5754.

I just registered for the Phone-A-Ride program. When will I receive my card?

Your card will be mailed to you in approximately 3 weeks after the date you registered. You may start using the program when you receive your card. Call 323-563-5754 for more information.

I am renewing my Phone-A-Ride service. Will I be receiving a new Phone-A-Ride card?

Once you renew your card a renewal label will be placed on your card to indicate the status and you will continue to use the same card. For more information call 323-563-5754.

What can I do if my card is lost or stolen?

If your card lost or stolen, please report it to the Transit Office immediately at 323-563-5754. Replacement cards are $5. You will receive your replacement card by mail in about 2 weeks and may resume using the service at that time.